“We’re thrilled to be growing and bringing jobs to the community we’ve called home for over 20 years,” said David Flores, Site Director at Alorica. “We look forward to welcoming more insanely great people into our organization and helping to build their careers as we shape positive experiences for the clients and customers we serve.”
Celebrating its 20th year in business, Alorica is global leader in customer experience solutions, employing more than 100,000 people across 14 countries.
Alorica was recently named “BPO of the Year” for its best-in-class capabilities in attracting, developing and engaging employees to provide the highest-quality customer experiences. This includes our innovative strategies around recruiting (chatbots), training & development (gamification, microlearning, culture), rebadging and driving superior performance (CSAT, NPS)
With industry leading clients in the technology, healthcare and retail space, Alorica provides a great opportunity for those seeking a meaningful career. In fact, many of our leaders, from supervisors, managers, directors and VPs actually started on the front lines as a customer engagement expert, so this really is more than just a job, but a career opportunity.
At 100,000 employees strong, we are a company powered by personality. During our rapid growth over the last few years, we’ve made it a priority to have a culture rooted in the same way we create meaningful connections, by keeping things engaging, fun, family-friendly and collaborative.