• Guest Ambassador I (Part-Time)

  • Posted: 09/03/2023

    Take your career to new depths and put your skills to work in a one of a kind setting by becoming a part of the premiere aquarium showcasing the Gulf of Mexico and Caribbean Sea. The Texas State Aquarium provides high quality, entertaining programming through education, conservation, and wildlife rehabilitation. We strive to provide our guests with an exciting, educational, and memorable experience.
    Provide exceptional guest service to create a quality guest experience
    Operate cash register, make correct change, and maintain accountability for funds in all areas assigned
    Follow established procedures to sell admission tickets and memberships and complete associated paperwork
    Follow established procedures for validation of all guests and members
    Control access to the 4D theater by greeting guests in the foyer, distributing glasses, and directing guests throughout the queuing area
    Assist with seating of guests in the 4D theater and collect glasses from guests as they exit the theater
    Follow established procedures for cleaning of theater glasses, seats, and other equipment as assigned
    Follow established procedures for opening, closing, and monitoring of the splash park area
    Assist in the collection of guest feedback surveys
    Act as line host or lobby host answering guest questions, providing guests with information for their visit
    Serve as a greeter for school groups, and provide these groups with information regarding aquarium rules and regulations
    Maintain consistent cleanliness of work and public areas at all stations
    Interact positively with all staff members and volunteers
    Abide by all policies and procedures outlined in the employee handbook
    Demonstrate proper use and handling of all TSA property and animals used to perform duties
    Participate in proactive team efforts to achieve departmental and company goals
    Attend guest relations and safety trainings, or other related professional development courses
    Comply with all safety policies, practices, and procedures; Report all unsafe work practices to supervisor and / or Human Resources
             Perform other duties as assigned.


    Less than High School diploma or general education degree (GED) is required for consideration; or up to one month related experience or training.  An equivalent combination of education or experience would also meet the required qualifications.

    • Ability to read and comprehend simple instructions, short correspondence and memos
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
    • Ability to speak effectively before groups of customers or employees of the organization
    • Ability to write simple correspondence
    • Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
    • Ability to deal with problems involving a few concrete variables in standardized situations
    • Ability to handle multiple tasks simultaneously and prioritize accordingly
    • Ability to work evenings, holiday, and weekends on an irregular/ rotating work-schedule
    • Basic personal computer skills needed
    • Vision Requirements: Close vision (clear vision at 20 inches or less), Distance vision (clear vision at 20 feet or more), Color vision (ability to identified and distinguished colors), Peripheral vision (Ability to observe an area that may be seen up and down or to the left and right while eyes are fixed on a given point)